Import Taxes & Duties

We ship from New York, USA.

• USA customers: No import duties or customs fees apply
• International orders: May be subject to import taxes and customs duties depending on your country

These charges are not included in the product price or shipping cost and are determined by your local customs authority.

What to Expect (International Orders)

• Import fees vary by country and are typically calculated based on:
  • Product value
  • Material classification (textiles)
  • Local tax policies
• The courier will usually contact you once the shipment arrives in your country
• Payment of any import duties is required before delivery

Estimated Costs (International)

While exact amounts vary, typical ranges are:

• EU / UK / Norway / Canada: ~20–30% of order value
• Other regions: Depends on local regulations

For precise estimates, contact your local customs office.

Planning Your Installation

Our systems are often used for events, installations, and planned environments, where timing matters.

For international orders, we recommend factoring in customs processing time and potential import costs when planning your setup.

Support

• We provide complete shipping documentation to help avoid delays
• We can assist if your courier or customs office requests additional details
• For larger or repeat installations, we can help optimize logistics

Questions?

If you’re unsure about shipping, timing, or total landed cost – reach out and we’ll help you plan it properly.